Our approach

Advice shaped around you, so your money can shape what matters.

Life first, money second

Good financial planning starts with understanding; before looking at products, pensions, investments, or tax planning, we take time to learn what matters to you and what you want your money to make possible.

From there, we build advice around your life, using clear planning, careful analysis, and ongoing support to help you confidently move forward.

Our fees explained

Understand how our fees work, what you can expect, and how costs are explained before you proceed.

Learn about our fees

Our process made clear

See how our process works, from the first conversation to building, implementing, and reviewing your plan.

Learn about our process

The promise of planning

See real stories from real people who trusted us to bring real change to their life and money.

Their stories

For the first time, I feel I can stop worrying and simply enjoy life

Emma

Watch Emma's story

We found a plan that balanced tomorrow's uncertainties with the life we want today

Justin

Watch Justin's story

The hardest conversations became the most valuable advice we ever received

Steve

Watch Steve's story

It’s as easy as one, two, three

From your first conversation to ongoing reviews, our process keeps you informed, supported, and in control.

Working with us

Step one

Listen and
learn

Step two

Design and
deliver

Step three

Review and
refine

Meet the team

By your side

Your financial plan is supported by a team of experienced people who take the time to understand what matters.

Chris Palmer

Managing Director & Chartered Financial Planner

Meet Chris

Ross Biddiss

Director & Chartered Financial Planner

Meet Ross

Becky Adams

Chartered Financial Planner & Head of Financial Planning

Meet Becky

Emma Bird

Financial Planning Director

Meet Emma

Rich Sykes

Chartered Financial Planner

Meet Rich

Laura Hendriksen

Financial Planner

Meet Laura

David Pimlott

Financial Planner

Meet David

Bob Burch

Chartered Financial Planner

Meet Bob

Janine Palmer

HR Director

Meet Janine

Tori Smith

Paraplanner

Meet Tori

Paula Tremblett

Paraplanner

Meet Paula

Hannah Adams

Associate Paraplanner

Meet Hannah

Caitlin Stephens

Financial Planning Assistant

Meet Caitlin

James Redfern

Financial Planning Assistant

Meet James

Claire Palmer

Financial Planning Assistant

Meet Claire

Callum Plokker

Financial Planning Assistant

Meet Callum

Lauren Black

Compliance and Operations Administrator

Meet Lauren

Our reviews

Service worth celebrating

Read what clients say about us, from independent reviews and client surveys to personal experiences shared in their own words.

    
 
 
       Posted on Google  
   
   Bill Beaton 
 30 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. I have been a client of Hansford Bell Financial Planners of Tavistock Devon for several years-and Ross Biddiss of that Firm is my Financial Planner.I thoroughly recommend the Firm and Ross .He has always dealt promptly with all matters that concern me-and has always given trustworthy and sound financial advice.Ross is a very competent and reliable Financial Planner.--- - -Bill Beaton
  
 
      Posted on Google  
   
   walter allen 
 25 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. Always extremely helpful and professional. We feel we can trust them with our financial affairs.
  
 
      Posted on Google  
   
   Paul Fryer 
 15 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from all at Hansford Bell. Professional advice and support, ensuring all my family requirements are met. Experts in their field and highly recommended.
  
 
      Posted on Google  
   
   stephanie Witherall 
 15 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very professional service helpful and friendly staff
  
 
      Posted on Google  
   
   June Jackson 
 11 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. I have been a client of Hansford Bell for many years and have always found them highly professional.  They are very knowledgeable as well as being pleasant and easy to deal with.
  
 
      Posted on Google  
   
   Rebecca Houlden 
 7 June 2020
 
 
 Trustindex verifies that the original source of the review is Google. Emma has been very professional and has a great foundation of knowledge. She has made me feel very comfortable and has been very helpful!